Free shipping across India over Rs.1,999. Worldwide delivery to 28 countries. Seven days to tell us something is wrong. No arguing about genuine defects.
Shipping
Where we ship
All India, and to 28 countries worldwide — including the United States, United Kingdom, Canada, Australia, Singapore, Malaysia, the UAE and across the European Union. If your country is not at checkout, message us on WhatsApp and we will tell you honestly whether we can arrange something.
Cost within India
- Orders Rs.1,999 and above: free
- Orders below Rs.1,999: flat Rs.79
Cost outside India
Tracked air freight, charged by parcel weight:
- Up to 1 kg (one saree): Rs.1,800
- 1–2.5 kg (two or three pieces): Rs.3,200
- Over 2.5 kg: Rs.4,800
Import duties and local taxes are not included and are payable by you when the parcel arrives. Every country sets these differently; your local customs authority is the only reliable source for what you will owe. We declare every parcel honestly, at the price you paid — we will not under-declare a shipment, and we would rather lose the sale than help you avoid a duty you owe.
Timing
Orders placed before 2 PM IST on a working day are usually dispatched the same day; after that, the next working day. We do not dispatch on Sundays or public holidays.
| Destination | Typical delivery |
|---|---|
| Tamil Nadu | 2–3 working days |
| South India (KA, KL, AP, TS, PY) | 3–5 working days |
| Rest of India | 4–7 working days |
| North East, J&K, Ladakh, islands | 7–10 working days |
| Singapore, Malaysia, UAE | 5–9 working days |
| UK, EU, USA, Canada, Australia | 7–14 working days |
These are the courier's working estimates, not guarantees. Festival weeks, weather and customs clearance all add days; we will tell you if we know your parcel is running late.
Tracking
You will get a tracking link by email and on WhatsApp as soon as the parcel leaves us.
Returns
The short version
Tell us within 7 days of delivery. The piece must be unused, unwashed, unstitched, with tags attached and in its original packing. Message +91 92837 78899 or email slmboutique.erode@gmail.com with your order number and photographs.
If the fault is ours
Wrong item, damaged in transit, or a genuine manufacturing defect: we replace it or refund you in full, and we pay return shipping. Send photographs on the day it arrives if you can.
If you have simply changed your mind
We will accept the return within the same 7 days on the same condition terms, but return shipping is yours to arrange and pay for. Once the piece reaches us and passes inspection, we refund the item value.
International returns
The same 7-day window applies. Return freight and any duties on the way back are yours, and they are rarely cheap from outside India — so please ask us for a daylight photograph of the actual length before you order. We would rather spend ten minutes on WhatsApp than have you pay to send a saree back across an ocean.
What we cannot take back
- Anything washed, worn, stitched, cut or altered — including a blouse piece that has been cut
- Items returned without tags or original packing
- Requests raised after 7 days from delivery
- Products bought under a clearance or final-sale label
Not defects
Natural slub in jute and tussar yarn, minor irregularity in a woven border, and small colour differences between a screen and daylight are characteristics of handled cloth. We photograph honestly and describe them on every product page for exactly this reason. If you are unsure before ordering, ask us for a real photograph of the actual length.
Refund timing
Once we receive and inspect the return, refunds are issued to the original payment method within 5–7 working days. Your bank may take a few days more to show it.
Cancellations
You can cancel any order that has not yet been dispatched — message us and we will stop it. Once it is with the courier, treat it as a return.
The formal versions of these terms are in our shipping policy and refund policy.