Terms & Conditions

These terms govern your use of this website and any order you place with SLM Boutique. By placing an order you accept them.

Last updated: 7 October 2026

1. Who you are contracting with

2. Products and description

We describe every piece as accurately as we can, including the characteristics of woven and printed cloth. Colours may vary between screens and daylight. Most pieces are stocked in very small numbers — sometimes a single length. If something sells out between your order and our packing, we will contact you and refund in full.

3. Pricing

All prices are in Indian Rupees and inclusive of applicable GST unless stated otherwise. We may change prices at any time, but never after you have placed an order. If a price is listed in obvious error we will contact you before dispatch, and you may cancel without penalty.

4. Orders and acceptance

Your order is an offer to buy. A binding contract forms when we confirm dispatch. We may decline an order where stock is unavailable, where the delivery address cannot be served, or where we reasonably suspect fraud.

5. Payment

Payment is taken at checkout through our payment gateway, Razorpay — cards, UPI, net banking and wallets, and any other method shown at checkout. We do not receive or store your card or UPI credentials. Refunds go back to the method you paid with.

6. Shipping and returns

Governed by our shipping and returns terms, which form part of these conditions. In summary: flat Rs.79 shipping on every order within India, 2–10 working days depending on destination, and returns accepted only in genuine cases where a piece arrives damaged. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

7. Intellectual property

All photographs, text, designs, and the SLM Boutique name and mark on this site belong to us. You may not reproduce them commercially without written permission.

8. Acceptable use

Do not use this site unlawfully, attempt to interfere with its operation or security, or place orders using another person's identity or payment method.

9. Liability

Nothing in these terms limits liability that cannot be limited under Indian law. Subject to that, our liability in respect of any order is limited to the value of that order. We are not liable for delays caused by couriers, weather, or other events outside our reasonable control.

10. Personal data

Handled under our Data Protection & Your Rights notice, written for India's Digital Personal Data Protection Act, 2023.

11. Governing law and jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Erode, Tamil Nadu.

12. Changes

We may update these terms. The version in force is the one published here when you place your order.

13. Grievance Officer

We acknowledge every complaint within 48 hours with a complaint reference number, and you can expect a response within 2–3 working days. We resolve every complaint within one month of receiving it.